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Refund Policy

At Lovermist™, we strive to provide you with the best possible shopping experience. Your satisfaction is our priority. Please review our refund policy to ensure a clear understanding of the terms and conditions related to refunds:

1. Eligibility for Refund:

  • Refund requests are eligible within 30 days from the date of purchase.

2. Damaged or Defective Products:

  • In the event that you receive a damaged or defective product, please contact our customer support team within 7 days of receiving the item.
  • Provide clear photos or videos showcasing the damage or defect for our review.

3. Incorrect Item Received:

  • If you receive an item different from what you ordered, please contact us within 7 days of receiving the product.
  • We may request photographic evidence or other documentation to verify the error.

4. Non-Refundable Items:

  • Certain items are non-refundable, including gift cards and downloadable software.

5. Contact Us:

  • If you have any questions about our refund policy or need assistance with a refund request, please contact our customer support team at


  • Lovermist™ reserves the right to interpret and make exceptions to this policy in exceptional cases.
  • This policy is subject to change without prior notice. Please review our refund policy regularly for any updates.

Thank you for choosing Lovermist. Your satisfaction is our priority, and we appreciate your understanding and cooperation with our refund policy.


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